News Topic: Capital One

Opening internet cafes and investing in new technology are part of an effort to provide nimble, efficient services, the bank's CFO said in a strategy talk. ... Read full article

The firm graded bank and credit card apps on customer satisfaction, appearance, navigability, and availability and clarity of information. ... Read full article

Dark clouds may not yet be on the horizon, but industry executives are sending the message to investors that they know a turn in the credit cycle is coming, and they are planning accordingly. ... Read full article

With the acquisition of Confyrm, the bank is among the few players that are putting themselves in position to sell ID authentication services to other businesses. ... Read full article

Capital One Financial Corp. plans to repurchase shares following the sale of $17 billion in mortgages to a Credit Suisse subsidiary. ... Read full article

Double-digit gains in the bank's two largest loan categories offset declines in commercial and home loans. ... Read full article

Customers are sprinkling symbols into their texts, and it's a challenge for banks to fine-tune systems to support the use of the cartoon code in communications. ... Read full article

Amazon.com has millennial shoppers nailed down. And their parents. And most of their grandparents. But one group of potential customers has eluded the world's biggest internet retailer: teenagers. ... Read full article

The field is crowded, but that’s not stopping well-established banks from trying to reach new markets by creating separately branded digital units. ... Read full article

The e-commerce giant is muscling its way into a number of businesses that banks have long dominated. ... Read full article

Online banks and some credit unions are responding to Fed rate hikes by aggressively raising deposit rates on CDs, savings accounts and money market products, while the nation's biggest banks are largely standing pat — for now. ... Read full article

U.S. banks are sitting on a $1.03 trillion mountain of credit-card loans. More borrowers are starting to default. Yet lenders know they can't sell souring debt to just any collector. ... Read full article

As with most of the company's inventions, an Amazon checking account would more deeply embed customers into an Amazon ecosystem that provides an endless flow of data and efficiencies. ... Read full article

News that Amazon is courting banks to help it offer its own branded checking account raises major questions about which banks could be helped or hurt, who would control the relationship and how Amazon's partner(s) would make money. ... Read full article

Amazon.com Inc. is in talks with JPMorgan Chase & Co. and Capital One Financial Corp. about offering the tech giant’s customers a product similar to a checking account. ... Read full article

Santander's Ana Botin is plotting to make the global banking giant even bigger. Senators suspect a Wall Street cover-up of sexual harassment, and Capital One gets sued by the NAACP. ... Read full article

Two civil rights groups in Texas allege that Capital One's TV ads featuring black celebrities encourage minority customers to deposit money and use debit cards, while its branch closings in their neighborhoods cut them off from loans and other ... Read full article

The bank tweeted that its website and mobile app were down, but bank customers report system problems at some branches as well. ... Read full article