Santa visits, celebrity chefs: Banks build loyalty with virtual events
The pandemic has forced Bank of America, Chase, PCSB and other banks to find new ways to maintain connections with their customers and communities. ... Read full article
News Topic: Brand Loyalty
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How Aflac is preparing for next-generation consumers
There is an emotional and human aspect in all relationships and that holds true for the bond between individuals and brands. The COVID-19 pandemic has brought both the strengths and weaknesses in customer experience under the spotlight. This episode will ... Read full article