Managers and front line folks readily acknowledge and accept the importance of respecting customers' time. Why would they be any less respectful of their their managers', employees' or their own?
A few weeks ago, Katie Porter noted the release of the new book, Broke: How Debt Bankrupts the Middle Class. We are trying to feature posts from the authors of Broke about their contributions. Today's post comes from Professor Angela Littwiin of the University of Texas School of Law and a founding member of Credit Slips:
Isn't the most important, pervasive reason why banks and bank stocks are not bought that no one can have confidence what rules banks will have to follow, and hence what they will earn or be worth, one year or five years from now?
Moving to OCC and Fed oversight hasn't been easy for thrifts. Some of the problems have to do with differing priorities among agencies and natural competition among banking regulators.
