An increase in credit union acquisitions of banks has been a blow to the morale of many commercial bankers, and some of their trade organizations are trying to slow down the trend. There may be little they can do.
The lawmakers, including Sens. Sherrod Brown and Elizabeth Warren, sent the bank a letter focusing on customers' difficulty enrolling in credit monitoring and identity protection services.
The bank has been deploying artificial intelligence in every business line, conducting research to find out what consumers think about the technology, and holding a roundtable with experts to define "responsible" AI.