BankThink

How to Cheat Customers Without Ruining Your Reputation

12/20/11

Reputation risk is a phantom in a hall of mirrors, keeping banks from profitably serving legitimate consumer needs. Meanwhile seemingly upstanding banks find stealthy ways of cheating their customers.

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Blog of the Day: Maybe Banks Should Lend Against Food, Water, Air

12/20/11

A classic psychological theory sheds light on consumers' prioritizing credit card bills over mortgage payments.

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Blog of the Day: Maybe Banks Should Lend Against Food, Water, Air

12/20/11

A classic psychological theory sheds light on consumers' prioritizing credit card bills over mortgage payments.

[more]

M&A Wave Will Build for Strategic Buyers, Realistic Sellers

12/20/11

Acquisitions may or may not be immediately accretive to earnings. They may, however, improve long term viability. But gone are the days when some banks sold for three or four times their book value.

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Fannie Mae Defender Misses the Mark

12/20/11

The future of institutionalized, imprudent mortgage lending to people who could not otherwise afford the loans was foretold in 1999.

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Fannie Mae Defender Misses the Mark

12/20/11

The future of institutionalized, imprudent mortgage lending to people who could not otherwise afford the loans was foretold in 1999.

[more]

Bank Experts Clash Over True Cost of 'Free' Checking

12/20/11

The average checking account costs banks about $350 annually, American Banker reported this month. But whether banks should use that estimate in determining individual customer profitability remains up for debate.

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Bank Experts Clash Over True Cost of 'Free' Checking

12/20/11

The average checking account costs banks about $350 annually, American Banker reported this month. But whether banks should use that estimate in determining individual customer profitability remains up for debate.

[more]

PNC Wants You to Want ATMs

12/20/11

Does an ATM-locator app need to have sex appeal? At first, the design of the new PNC Finder app for the iPhone seems like it might be overkill. But its main feature - an augmented-reality display - is winning over customers.

[more]

PNC Wants You to Want ATMs

12/20/11

Does an ATM-locator app need to have sex appeal? At first, the design of the new PNC Finder app for the iPhone seems like it might be overkill. But its main feature - an augmented-reality display - is winning over customers.

[more]