Executives at the "three F's" are now hunkered down in the trenches, hands clamped over ears, waiting for the shelling to stop and the criticism to abate.
They won't go cold turkey. Surprisingly, the more purchases consumers pay for with debit, the more cash they withdraw. Use ATM screens to get the word out about debit's benefits.
It's time IT professionals, telecommunications experts and bankers in the U.S. to immerse themselves in the African-spawned technical and marketing innovations around mobile payments.
There are many trade associations for banks, but none explicitly for the top five. With the continued calls for the dismemberment of the biggest banks, new representation is needed more than ever before.
Durbin was a non-event. If reducing credit card interchange by 1%, roughly half, will wipe out free rewards, then it will cost banks nearly nothing. Definitely non-fatal.
The reviews, mandated by regulators, could turn up errors made by the mortgage servicers' auditors. What if the firm doing a foreclosure review previously audited the same client?
Much like community banks bearing the burden of overregulation designed for the megabanks, small credit unions are being sucked into the perilous efforts of their much-larger counterparts.
Banks can improve their public relations strategy by applying lessons from the organic farming industry, which has averaged 13.6 percent annual sales growth during the past five years.
Consider the 2007 fiasco when JetBlue Airways left passengers stranded on the runway for 11 hours during an ice storm at JFK. Less than a week later, JetBlue created its own customer bill of rights.
