BankThink

Social media data offers banks a vast, relatively untapped source of insights about everything from marketing to identifying new customers, talent and potential risk management issues. The key is assembling a team that knows how to mine social media for information.

Receiving Wide Coverage ... Go West, CFOs: Ruth Porat's move from chief financial officer at Morgan Stanley to the same position at Google has sparked a surge of think pieces on Wall Street's diminished lure compared to the creative yet lucrative jobs in Silicon Valley Â-- and more than a few contrarian responses. The New York Times' Neil Irwin cheers Porat's decision as an indicator that the tech sector has dibs on the country's top talent,Â...

Three major credit agencies are overhauling the way they resolve disputes and report unpaid medical debt. ThatÂ's a good start, but the best way to wipe out credit-reporting errors is to encourage Americans to review them regularly.

An employee's careless Tweet or Facebook status update can pose big risks to financial firms, but social media is still a necessary tool for engaging with younger customers.

Wall Street Journal

Zions Bancorp is a comparatively small and simple fish in the "too big to fail" pond, but it's among the banks that's struggled most with the Federal Reserve's stress tests. The paper implies that Zions' predicament may be indicative of the problems with the $50-billion asset threshold used to determine which institutions are systemically important. The Salt Lake City lender focuses on "meat and potatoes banking," like lending and taking deposits, whereas most...