BankThink

Bankers, Be Wary of Outdated Stereotypes

05/05/15

Bankers give too much credence to futurists and financial gurus who warn that technology will render the in-branch experience obsolete.

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Morning Scan: DOJ Probes Fed Leak; B of A Gives Shareholders a Say in Chair Role

05/05/15

Receiving Wide Coverage ...

Fed Pressed Over Leak: The Justice Department doesn't just go after big banks Â-- it also pursues their regulators. The DOJ has joined the Federal Reserve's inspector general in investigating the Fed over a 2012 leak of its policy meeting minutes to a consulting firm. Fed chair Janet Yellen disclosed the news in a Monday letter to the House Financial Services Committee, which is conducting its own probe into the leak. Yellen...

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Convenience Is Banks' Secret Weapon in War with Silicon Valley

05/04/15

Fintech startups offer affordable loan rates and fast turnaround times. But banks have the advantage of offering multiple services all under one roof Â-- or website.

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Don't Buy the Spin: Operation Choke Point Targets Legal Businesses

05/04/15

Created under the guise of a program to root out fraud and illegal activity, this initiative has been used by Obama administration bureaucrats to pressure banks to end relationships with businesses they consider objectionable or "high risk."

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Morning Scan: Buffett Dismisses SIFI Chatter for Berkshire; Banks Buying in to Bitcoin?

05/04/15

Receiving Wide Coverage ...

Buffett Pooh-Poohs SIFI Talk: Banking was one of many topics discussed at Berkshire Hathaway's annual meeting in Omaha, Neb., on Saturday. Warren Buffett said it would be a "terrible thing to weaken" Dodd-Frank, and the Federal Reserve and Treasury Department's wide-ranging powers are necessary in order to respond to another large crisis. Buffett also scoffed at the notion that Berkshire Hathaway's insurance operationsÂ--GEICO, National Indemnity, Gen ReÂ--should be deemed systemically important, as...

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'No, Really, Regulation's Good for You,' Debt Collector Edition: Weekly Wrap

05/01/15

A recap of the informed opinions (and the discussions they generated) on BankThink this week, including a case for the CFPB's debt collection regulations and the dangers of "real-time" transaction monitoring.

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What Zappos and T-Mobile Can Teach Banks About Customer Service

05/01/15

Too many bank customers feel disgruntled after interactions with their financial institutions' digital tools, calling centers and branches. Banks can solve the problem by taking a page from brands that have successfully marketed themselves as being on the customer's side.

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Morning Scan: Restricting Credit Union Membership; New York Fed's Top Bank Regulator to Depart

05/01/15

Wall Street Journal

Now, not everyone can join. In response to complaints credit unions have expanded beyond their original mission to serve specific population groups, the top regulator of federal credit unions approved new rules limiting CU membership qualifications. Credit unions will no longer be allowed to set up charities and other associations, under their so-called Field of Membership rules, for the sole purpose of attracting new members. The National Credit Union Administration approved the rules...

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Why Apple Pay Fees Are Worth the Cost

04/30/15

Supporting Apple Pay cuts into banks' profits. But it's worth it to stay relevant in today's fast-moving mobile payments business.

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CFPB Should Heed Concerns of Payday Lenders

04/30/15

The compliance costs associated with the CFPB's proposed reforms to the payday lending would force many small businesses to close shop, reducing access to short-term credit for many Americans.

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