BankThink

Why Wells Debacle Is Cautionary Tale for Bank Boards

09/19/16

The revelations at Wells Fargo are reminder to directors that when a bank's performance is too good to be true, it likely is.

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Morning Scan: Wells' Sales Culture Ran Amok; Deutsche Says 'No'

09/19/16

Receiving Wide Coverage ...

Too much pressure: Wells Fargo's sales culture "rooted itself so deeply … that it eventually spiraled out of control," the Wall Street Journal reports. "Questionable sales tactics … were an open secret in Wells Fargo branches across the country," according to interviews the paper conducted with more than three dozen current and former employees, from area presidents down to tellers. "Many branch managers routinely monitored employees' progress toward meeting sales goals, sometimes...

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Enough with D.C.'s Mixed Messaging on Fintech

09/16/16

Mixed messaging on fin tech doesn't just emanate from the halls of Congress. It can also be found at the regulatory level as well.

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Flashback: Before Wells Scandal, a Cross-Selling Dust-Up of a Different Sort

09/16/16

Unlike Wells Fargo's unauthorized account openings, concerns in 2003 about banks discounting rates on loans in exchange for customers buying investment-banking products were less about consumer protection than the potential harm to credit quality and competition.

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Morning Scan: DOJ's $14B Deutsche Proposal; Big-Small Double-Standard?

09/16/16

Receiving Wide Coverage ...

Opening bid: The Justice Department has proposed that Deutsche Bank pay $14 billion to settle a series of mortgage-backed securities investigations dating back to the financial crisis, "a number that would rank among the largest of what other banks have paid to resolve similar claims and is well above what investors have been expecting," the Wall Street Journal reported. The figure is preliminary, and it's unclear how much of that proposed amount...

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Women in Banking: Let's Try Amplification

09/15/16

Washington is hopping with news this time around. It's been a blistering week for Wells Fargo, and Maxine Waters, Carolyn Maloney and Elizabeth Warren are among those using scathing rhetoric about the bank to try to kill Dodd-Frank reform efforts. Speculation is that both presidential candidates are looking to Silicon Valley to fill key posts in their administration, and talk of Sheryl Sandberg as Treasury Secretary is growing louder. Also, check out the "amplification" strategy women in the White House are using to help their voices get heard at important meetings.

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What's Missing in Digital Banking? Empathy

09/15/16

Increasingly, our conversations about digital banking are only about technology. We must expand our dialogue to include ways to make digital banking empathetic.

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That Marketplace Lending 'Partner' Just Wants Your Customers

09/15/16

For large banks, the risks of partnering with marketplace lenders do not matter. But small community banks can't afford to partner with competitors angling to poach their customers.

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Morning Scan: Wells Subpoenaed; Activist Seeks Changes to 'Clubby' Board

09/15/16

Receiving Wide Coverage ...

Wells probed: Federal prosecutors in at least three districts have begun investigating Wells Fargo's sales practices in the wake of last week's $185 million settlement. The Wall Street Journal reported that federal prosecutors in Manhattan and San Francisco sent subpoenas to the bank. The investigation "is focusing on whether someone senior within the bank directed employees to falsify documents in conjunction with the opening of accounts and products without consumers' knowledge or...

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You Couldn't Pick a Worse Time to Weaken Bank Regulation

09/14/16

With the risk-taking culture at big banks Â-- including that which contributed to the Wells Fargo fiasco Â-- it's a good thing the House bill to weaken Dodd-Frank will never become law.

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