BankThink

USAA opens user experience ‘design studio’

02/10/17

The new office will look for ways to improve UX for customers in digital and traditional channels.

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Greenberg admits aiding bogus deals at AIG, settling Spitzer-era case

02/10/17

The settlement resolves a bitter, pre-crisis court fight in which Hank Greenberg squared off against three successive New York attorneys general over 11 years.

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Bancorp, continuing cost cuts, to sell European payments line

02/10/17

The Delaware company is also close to completing a compliance program to address anti-money-laundering and Bank Secrecy Act issues.

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Cyber issues of the future banks should think about now

02/10/17

In the years ahead, banks will have to fend off better organized and increasingly advanced cybercrime rings. "We're seeing levels of sophistication that we haven't seen before," says Pat Phelan, senior vice president of identity at TransUnion.

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Teach customers to save and maybe they'll stick around

02/10/17

Banks are helping customers build healthy financial habits through their apps. The tools could also strengthen customer retention when rates go up.

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Why this banker actually wants a national charter

02/10/17

National charters have fallen out of favor in recent years, but that isn't deterring David Dotherow from pursuing one for his Florida de novo.

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Private flood insurance plan falls woefully short, lenders say

02/10/17

While lenders support the intent of a proposal to encourage the growth of private flood insurance, they claim a regulatory proposal doesn’t give lenders enough flexibility and remains too complicated.

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Tarullo, architect of post-crisis Fed bank supervision, resigning in April

02/10/17

Federal Reserve Board Gov. Daniel Tarullo will step down in April in a move that has profound implications for the central bank's oversight of banks.

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Remittance firms must educate bank partners to stave off de-risking

02/10/17

Money transfer operators have an incentive to inform banks and regulators about the quality of their compliance programs.

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Lemons or lemonade? How bankers feel about their environment

02/10/17

Some execs have plenty to be sour about, but others are emphasizing the possibilities amid today's economic and political realities. Their contrasting mindsets were on full display at a Credit Suisse conference this week.

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