The shift toward all-digital banking means customers, when they do seek in-person service, bring increasingly complex issues for staff to resolve. Banks must train branch personnel accordingly.
Following a wave of layoffs, credit concerns and funding issues in 2016, marketplace lenders entered 2017 on "much stronger footing," says Sam Hodges, co-founder and U.S. managing director at Funding Circle.
The publication won the Neal award for best news coverage and Washington Bureau Chief Rob Blackwell received the prestigious Timothy White award for editorial leadership.
Comptroller of the Currency Thomas Curry on Wednesday expressed support for community development financial institutions, even as the Trump administration is seeking to cut all government funding for them.