The big four core vendors have had little incentive to innovate in recent years. But newer competition will force them to update their technology if they wish to survive the digital age.
Linda Verba, head of service strategy at TD Bank and winner of a lifetime achievement award at the Most Powerful Women in Banking dinner Thursday, said that diversity can not just be a buzzword.
Cathy Bessant, the winner of American Banker's most powerful woman in banking, talks about the "nobility" of banking and how the business helps to change people's lives.
New regulation could wipe out the business, some critics of the regulation say; Randal Quarles will be the Fed's first vice chairman for bank oversight.
The lawsuit against Navient Corp. demonstrates that despite the recent appointment of more industry-friendly regulators in Washington, financial service company still face significant legal threats from state capitals.
Wells Fargo executives and directors accused of steering the bank into the worst scandal of its modern history were ordered to defend a lawsuit accusing them of profiting from the creation of millions of fake customer accounts.
Wells Fargo's home state of California passed a law aimed at curtailing the bank's use of closed-door arbitration to shroud complaints from aggrieved customers affected by its scandals.
