BankThink

Consumer complaints surge for Capital One, fall for Wells Fargo

01/05/18

Consumer Financial Protection Bureau complaints dropped last year for most of the big banks, including Wells Fargo, though they rose sharply at Capital One.

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Forget 4Q results. Tax cuts will dominate earnings chatter

01/05/18

Banks have been in full cost-cutting mode in recent years, but with profits expected to increase substantially as a result of tax reform, all analysts and investors want to know is how they plan to spend their tax savings.

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Longtime Hensarling aide named CFPB's chief of staff

01/05/18

Kirsten Sutton Mork, the House Financial Services Committee's staff director, will become chief of staff at the Consumer Financial Protection Bureau.

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One community bank’s novel approach to auto lending

01/05/18

Rather than jump right away into lending to car buyers, Access National will start by offering CRE and M&A financing to dealerships.

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Fed details planned changes to large banks’ risk management

01/05/18

The proposal lays out principles in three critical areas: the effectiveness of senior management, handling of the firm’s business line and the independent risk management structures within a banking organization.

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GOP senator wants probe into vetting of CFPB deputy

01/05/18

Sen. Ron Johnson, R-Wis., has called for an investigation into how CFPB Deputy Director Leandra English was approved for a permanent civil service job at the agency.

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Capital markets foe seeks an end run via blockchain

01/05/18

Overstock CEO and Wall Street gadfly Patrick Byrne wants to create a market free from trading practices he has long decried.

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Will the New York Fed get a female leader?

01/05/18

Several women are viewed as possible successors for a retiring William Dudley. Pam Codispoti has plans to up the millennial appeal of Chase’s 5,200 branches. What’s hot in fintech for 2018? Plus, the year of #MeToo in review.

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Perks repackaged: Banks use own employee benefits as marketing tool

01/05/18

SunTrust and First Republic are taking benefits they offer to their workers, such as financial wellness training and student debt repayment, and extending them to corporate clients as benefits they can offer to their own employees. In doing so, they are strengthening relationships with valuable commercial customers.

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Banks, retailers, tech firms make rare joint call for federal data security rules

01/05/18

Twenty-two trade groups, including seven financial trade groups, sent a letter to House lawmakers calling for new data security standards that would preempt state law.

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