BankThink

Full-time equivalent, as of Sep. 30, 2017. Dollars in thousands.

Since stepping down as CEO of Webster Bank last month, James Smith has spent much of his time co-chairing a panel tasked with solving his home state’s fiscal and economic woes. Banks, and perhaps even fintechs, could be a part of its comeback story, he says.

Blue Lion Capital, which is upset with the Seattle company's growth strategy, also wants to replace two of the company's directors.

Judges recently ordered two banks to pay the legal fees for activist investors after certain roadblocks backfired. Their missteps can serve as a lesson for other skittish institutions.

Citi will refund $335 million to cardholders whose rates weren’t lowered; customers had trouble with BB&T’s online and phone services and ATMs.