BankThink

Equifax hit with consent order; Fed to release 2d round of stress tests

06/28/18

Eight states want the credit bureau to show what it’s doing to improve data security; Goldman, Morgan Stanley and Wells Fargo will be the focus of this set.

[more]

‘I struggle with why one would want to wait’ on virtual assistants

06/28/18

Zach Gipson, chief innovation officer at USAA, believes in putting new technology, like chatbots, out there and learning from customers' reactions.

[more]

How to save a bank's reputation

06/28/18

What is the difference between a reputational hit that ends up being just a blip, and one that becomes an extinction level event? Following are five ways to assess your exposure.

[more]

Bank reputations fall for first time in five years: 2018 survey

06/28/18

Bank reputations are backsliding as consumers look for evidence of good corporate citizenship. But new data shows that a highly visible and vocal CEO — who talks about more than just the earnings report — can provide a major boost.

[more]

Frost’s formula for sustained success: People before profits

06/28/18

How has Frost Bank maintained its stellar reputation year in and year out? By emphasizing long-term relationships, never compromising on its principles to meet quarterly numbers and always striving to give customers a square deal.

[more]

Investor group buys Raton Capital in New Mexico

06/27/18

Management at the recently formed InBankshares hopes to expand in Denver by capitalizing on disruption from consolidation in the market.

[more]

How AI can help banks keep their best workers

06/27/18

First Horizon is using artificial intelligence software to analyze employee feedback on workplace surveys.

[more]

Equifax reaches deal with 8 states on steps to avoid future breaches

06/27/18

Under a consent order with Texas and seven other states, the Atlanta-based credit reporting firm agreed to shore up its information security efforts, but it will not have to pay any financial penalties.

[more]

Have bank stocks already hit their 2018 peak?

06/27/18

The recent string of positive news for the banking industry, from lower corporate taxes to less regulation, is starting to feel like a distant memory.

[more]

Waters’ clashes with Trump just the beginning

06/27/18

Rep. Maxine Waters made headlines this week for her scathing criticism of the White House. Expect more to come if she takes over as the Financial Services Committee chair next year.

[more]