Striking the right balance between personalization and privacy is just one challenge the startup Finn AI is grappling with as it refines the artificial intelligence behind banking through Alexa and other devices.
The Minneapolis company said in an email to American Banker that it would reduce its headcount by approximately 1%, or about 740 positions, across the company.
Bank Independent in Alabama is the latest small bank to start using Alexa, though implementation costs and security concerns continue to hold others back.
TNB USA is suing the Fed to force the central bank to let it open an account that earns the same top-tier interest rate currently available only to a select few.
Kelly Coffey, who was recognized as one of American Banker's most powerful women in 2018, will succeed Russell Goldsmith as CEO of City National, a Los Angeles-based unit of Royal Bank of Canada, on Feb. 1.
