BankThink

9 big ideas for 2019

01/03/19

From the end of overdraft fees to the rise of banks that watch their customers' every move, there are several new banking trends on the horizon in 2019.

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Good customer service means making every second count

01/03/19

The advent of self-service apps has reduced the frequency of customer-employee interactions at banks, but that just makes face-to-face time all the more valuable.

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Facebook tests mobile payments; Fed futures signal flat rates

01/03/19

Facebook’s WhatsApp unit has been testing its payments app in India since May; investors price in an almost a 90% probability of no Fed hikes this year.

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Goldman, BBVA, Regions: The biggest leadership changes of 2018

01/02/19

The year featured executive shake-ups at the top of several of the industry’s largest institutions.

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Why banks should stress-test for climate change

01/02/19

Bank portfolios are chock full of loans to industries — think agriculture, tourism, real estate and energy — that could be particularly hard hit by warming temperatures. Some large banks are engaging in "scenario analysis" to mitigate the risk.

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Banks need to think outside the app

01/02/19

Banks need to stake out a presence on platforms that have nothing to do with banking.

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Can T-Mobile connect customers with mobile money accounts?

01/02/19

A partnership between the mobile carrier and BankMobile could help stripped-down banking and deposit transfer services find a footing among U.S. customers.

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Va. banker's goal: Create mid-Atlantic powerhouse

01/02/19

A smooth integration of Access National could allow John Asbury, CEO of Union Bankshares, to move a step closer to building a regional franchise that stretches from Baltimore to Hampton Roads.

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Forget M&A: Regions takes different path in pursuit of growth

01/02/19

New CEO John Turner hasn't fully laid out his vision for the future, but it clearly will involve hiring specialized lenders, balancing labor-saving AI with old-fashioned relationship building, and more streamlining.

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Rural America needs an expanded Farm Credit System

01/02/19

The banking industry has long been critical of the government-sponsored enterprise, but the system could provide valuable banking services to large swaths of the country currently lacking access to them.

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