BankThink

CFPB scheduled exams for debt collectors outside its jurisdiction: IG

06/04/19

The watchdog said the CFPB had trouble determining if some medical debt collectors were subject to its oversight, yet the exams were canceled before their start dates.

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Atlas' Diamond is wary of European banks, says U.S. prices too high

06/04/19

The former Barclays CEO turned bank investor said he sees more opportunity in smaller, newer banks.

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Why consumers just can't stop complaining about credit bureaus

06/04/19

For four years running, consumer complaints about the three national credit reporting agencies — Experian, Equifax and TransUnion — have dominated the CFPB’s database. What do they keep doing wrong?

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BMO Financial's Ernie Johannson expands role

06/04/19

The Canadian parent of BMO Harris Bank in Chicago has named Johannson group head of North American personal banking, an extension of similar executive duties she holds in the U.S.

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Losing Libor will be messy

06/04/19

The banking industry isn’t prepared to transition away from a key financial benchmark in 2021, and steps need to be taken now to avoid market disruptions.

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Utah bank taps board member as next CEO

06/04/19

Michael Ward, a former CEO at Mrs. Fields Famous Brands, has been a Prime Alliance director for 14 years.

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How Heritage Bank is rolling out its first AI chatbot

06/04/19

Lincoln Parks, director of marketing at Heritage Bank, explains the bank’s cautious yet forward-thinking approach to its new virtual assistant.

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Citigroup insider trading leak alleged; Square works to reduce receipt snafus

06/04/19

Employee may have leaked information about upcoming deals; company says it’s rare that the wrong person gets email receipt, but it's looking to improve.

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Santander’s U.S. units not out of woods yet

06/03/19

Santander Bank and Santander Consumer USA have put many problems behind them in recent years under CEO Scott Powell, but he still has a Federal Reserve enforcement action to resolve and is negotiating with Fiat Chrysler to preserve a crucial auto lending relationship.

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From Green Beret to mobile banking 'pioneer': Citizens' John Rosenfeld

06/03/19

John Rosenfeld once led the A-Team of a free-fall parachute unit. Now he's taking a different kind of leap, spearheading the creation of the institution’s first digital-only bank.

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