BankThink

Banks' digital outreach efforts amid coronavirus crisis fall short

04/06/20

Few lenders are finding creative ways to provide much-needed financial advice and emergency services online.

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Servicers to feds: Stopgap plans not enough against coronavirus

04/06/20

Ginnie Mae and the FHA provided temporary liquidity relief for mortgage servicers bracing for higher delinquencies, but the industry continues to pressure Treasury and the Fed to provide more comprehensive support.

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Jamie Dimon sees ‘bad recession’ and echoes of 2008 crisis ahead

04/06/20

The only current CEO who steered a major U.S. bank through the financial crisis, Dimon said JPMorgan’s earnings will be “down meaningfully” this year as a result of the coronavirus pandemic.

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Wells Fargo says Fed cap is limiting small-business relief

04/06/20

Wells Fargo said it can't fully meet demand from small businesses rushing to participate in a U.S. relief program because of constraints imposed by the Federal Reserve on the bank's growth.

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U.S. banks to support paying dividends; Wells limits jumbo refinances

04/06/20

Banks will tell the Fed they would remain strong after payouts; customers would need $250,000 in liquid assets on deposit at the bank to qualify to refinance.

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How banks prepared call center reps to handle surge in volume — from home

04/05/20

Ally, Discover and USAA have made technological, managerial and policy changes to help their centers' employees cope with the rush of calls from customers hurt by the pandemic.

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Emergency loan program could run out of money in early June: Rubio

04/05/20

Sen. Marco Rubio, R-Fla., said that $349 billion will likely not be enough meet loan demand from small businesses seeking a lifeline to help them weather the economic downturn brought on by the coronavirus outbreak.

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Small banks struggle to get SBA to return calls, process emergency loans

04/03/20

While the federal government is touting the early success of the Paycheck Protection Program, community banks are complaining about headaches and glitches.

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Confusion, inconsistency mar rollout of small-business loan program

04/03/20

Banks, under pressure to act hastily, began taking applications for government aid to small businesses hit hard by the coronavirus outbreak. But narrow eligibility rules at some banks angered business owners and lawmakers.

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West Virginia bank is first to fail since onset of coronavirus

04/03/20

First State Bank, which the FDIC sold to MVB Financial, had struggled with profitability and capital levels for several years.

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