Payment & Billing Terms
When you make payments regarding any of our Services, you agree to be bound by these Payment & Billing Terms ("Payment Terms"). If you have made special billing arrangements with Inforuptcy for a corporate account or otherwise ("Billing Agreement"), the following terms still apply but in the event of a conflict between the following terms and the Billing Agreement, the Billing Agreement shall control. Any capitalized terms used herein but not defined below refer to definitions found in our Terms of Service.
1. GENERAL PURCHASE AND BILLING TERMS
- 1.1. When you confirm a transaction for any of our Services, you agree to be bound by and pay for that transaction.
- 1.2. You are responsible for paying all fees accruing to your account in a timely manner with a valid payment method.
- 1.3. If you make an offer on an item relating to our bankruptcy assets service, you are making a legal offer, which, if accepted, constitutes a valid contract or sale, as the case may be. Do not make an offer on an item unless you have done your due diligence and are prepared to buy it.
- 1.4. You may be subject to additional terms imposed by a court for a particular sale relating to our bankruptcy assets service; you are responsible to make yourself aware of those terms before you commit to a transaction.
- 1.5. There are no refunds for any purchases of any kind. This includes but is not limited to purchases of day passes, digital data (such as pdf documents) that you download, case credits, or for subscriptions fees paid.
- 1.6. If you subscribe to a Service that is billed monthly or annually, payments will be charged on the day your Service goes into effect and will cover the use of that Service for the period indicated. Payments will be charged to your payment source on a recurring basis until you provide Inforuptcy notice of termination, which notice must be received at least 48 hours prior to the monthly renewal in order to avoid billing for next period’s Service fee. Amounts charged to your payment source are not refundable. If you have not cancelled a monthly or annual Service and your payment source is rejected or fails for any reason when charged, we have the right to suspend or terminate your account or the Service to which you are subscribed immediately and without notice.
- 1.7. We make no warranties of any kind, express or implied, with respect to any products or Services sold on or through Inforuptcy.
2. PAYMENT METHODS AND SOURCES
- 2.1. When you provide a payment source to us, you confirm that you are permitted to use that payment source. You also authorize us, either directly or through our payment solutions provider, to collect and store it, along with other related transaction information.
- 2.2. When you make a payment, you authorize us (and our designated payment processor) to charge the full amount to the payment source you designate for the transaction.
- 2.3. If you pay by credit or debit card we may obtain a pre-approval from the issuer of the card for an amount up to the amount of the purchase. We will bill your card at the time of purchase or shortly thereafter. If you cancel a transaction before completion, that pre-approval may result in your funds not otherwise being immediately available. These terms are also applicable for some of our Services that require an authorization from your payment source prior to being able to use the Service.
- 2.4. If you pay by debit card and your payment results in an overdraft or other fee from your bank, you alone are responsible for that fee.
- 2.5 If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms. (This includes charging other payment methods on file with us, retaining collection agencies and legal counsel or offsetting against any credits you may have in your account).
3. PURCHASING AND USING CREDITS
- 3.1. You may purchase credits from Inforuptcy to purchase digital goods or services (i.e. pdf documents). When you purchase or receive credits, you do not own the credits. Rather, you receive a limited right to use such credits in connection with our Services, such as the purchase of digital goods or access to Pacer.
- 3.2. Credits are not refundable.
- 3.3. Credits are not transferrable.
- 3.4. We may change the purchase price for credits at any time as well as the ways that you can use them; however such changes will not be applied retroactively. We also reserve the right to stop issuing credits.
- 3.5. Credits are not redeemable for any sum of money or monetary value from us unless we agree otherwise in writing.
- 3.6. If you leave a balance of credits less than $10 unused for two years, they will expire.
- 3.7. If we or you terminate your account while there is a balance of credits less than $10, you will lose those credits.
- 3.8. If you receive free or promotional credits, we may expire them at any time unless stated otherwise by the promotion.
4. ACTIONS WE MAY TAKE
In order to provide our Services in a safe manner, we may take certain actions to reduce liability for users and us.
- 4.1. We may make any inquiries that we consider necessary, either directly or through third parties, concerning your identity and creditworthiness.
- 4.2. We may cancel any transaction if we believe the transaction violates these Payment Terms or our Terms of Service, or we believe doing so may prevent financial loss.
- 4.3. We may place a delay on a payment for a period of time, limit payment sources for a transaction, limit your ability to make a payment or deactivate your account if we believe doing so may prevent financial loss.
- 4.4. We may contact your payment source issuer, law enforcement, or impacted third parties (including other users) and share details of any payments you are associated with if we believe doing so may prevent financial loss or a violation of law.
- 4.5. We may cancel any credits transferred, assigned, or sold in violation of these Payment Terms or our Terms of Service.
- 4.6. If you purchase advertising, and your payment method fails or your account is past due, we may take steps to collect past due amounts using other collection mechanisms. You agree to pay all expenses associated with such collection, including reasonable attorneys' fees. Interest will accrue on any past due amounts at the rate of the lesser of 1% per month or the lawful maximum.
5. DISPUTES AND REVERSALS
- 5.1. If you believe that an unauthorized or otherwise problematic transaction has taken place under your account, you agree to notify us immediately, so that we may take action to prevent financial loss.
- 5.2. To the fullest extent permitted by law, you waive all claims against us related to payments unless you submit the claim to us within 30 days after the charge.
- 5.3. You are responsible for and agree to reimburse us for all reversals, charge-backs, claims, fees, fines, penalties and other liability incurred by us (including costs and related expenses) that were caused by or arising out of payments that you authorized or accepted.
- 5.4. Your only remedy for a technical failure or interruption of service is to request that your transaction be completed at a later time.
6. NOTICES AND AMENDMENTS TO THESE PAYMENT TERMS
- 6.1. We may provide notices to you by posting them on our websites, or by sending them to an email address or street address that you previously provided to us. Website and email notices shall be considered received by you within 24 hours of the time posted or sent; notices by mail shall be considered received within three business days of the time sent.
- 6.2. Except as otherwise stated, you must send notices to us relating to payments and these Payment Terms via email found on our support page.
- 6.3. The Payment Terms in place at the time you confirm a transaction will govern that transaction.
- 6.4. We may change these Payment Terms, in whole or in part, even though the changes may affect accumulated credits.
- 6.5. All pricing for the products and services available on our site is subject to change. For all of our prices and products, we reserve the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances.
7. OTHER
- 7.1. All of the commitments you make in the Terms of Service apply to payments through Inforuptcy or any Services. In the event of any conflict between these Payment Terms and the Terms of Service, the Payment Terms shall prevail.
- 7.2. If you are under the age of 18, you may make payments only with the involvement of a parent or guardian. You should review these Payment Terms with a parent or guardian to make sure that you both understand them.
- 7.3. Unless otherwise stated, all fees are quoted in U.S. Dollars.