Whitney Austin is still recovering after being shot 12 times by the man who killed three people in the Cincinnati bank’s headquarters branch last month. The digital product manager has a new cause, has formed a foundation and is rethinking working life as she prepares to return to the bank.
As the Cincinnati bank seeks to regroup after the fatal shootings at its headquarters, the incident underscores the need for preparedness at banks and credit unions of all sizes, workplace safety experts say.
Some are relying on a national, digital strategy. Others say the right balance of costs and growth comes from more traditional means such as targeted branch openings and out-of-market expansion.
The bank announced plans to open 100 to 125 branches in fast-growing cities across the Southeast, and will close an equal number in the Midwest. In a way, it's finishing a plan it cooked up nearly two decades ago.
Turnover of chief risk officers is on the rise as CEOs look to add executives whose experience goes far beyond assessing credit risk. Sometimes they are promoting from within, but often they are poaching talent from rival banks.
